[Editor's Note: Over the
years, our firm, The Mead
Consulting Group, has been asked to evaluate or "validate" a
company's strategic plan and its planning process. What we have found is that
the processes for companies in the lower middle market vary widely and some are
counterproductive. There are some common issues that are listed in this
article. Do you recognize any of them? - dpm]
Too many strategies and
initiatives
Often we see plans that
have numerous strategies and initiatives. In one $60M revenue company, there
were 17 major initiatives and strategies - so many that all of them couldn't be
listed on an 11x14 sheet. When we asked the senior managers to list the top 3
priorities, we got a different answer from each of the managers. An
organization can't tackle that many priorities at once. Not surprisingly, this
organization had a history of not completing projects.
Shiny Rocks - moving quickly
from one idea to another
Sometimes the CEO has one
great idea after another and overwhelms the team by abandoning one strategy or
initiative to move to another. In these companies, strategies are never fully
executed. There becomes a tendency for employees to just duck their heads down
and wait for the current "new project" to blow over. There is little
commitment to the "strategy du jour." These companies have flurries
of activity, yet few accomplishments.
No "what we are not
going to do now" list
As important to narrow the
focus of a company's strategic priorities, it is important to develop of list
of things that the organization won't do. This is the most difficult task for
companies. No one wants to move worthy projects or initiatives to this list.
However, if an organization is to accomplish the top priorities, the others
must be tabled - at least for the current cycle.
No agreement on the
priorities
In some organizations, the
plans are developed but there is no agreement among key functions and managers
about the priorities. These organizations fail to mobilize to necessary
resources to execute well.
Developing
strategies that the organization cannot execute well
Many
organizations develop strategies that either the market won't accept, or that
the company does not have - nor can get - the resources or talent required to
execute. I tell a story (somewhat tongue in cheek) about a mythical
meeting at Kmart where some manager recommends a strategy to emulate the
Nordstrom model. No matter how much money is spent, there is no way the market
will accept Kmart adopting a Nordstrom model.
The
Power of three.
We
believe that for lower middle market companies, there should be no more than
three major strategies undertaken in a planning cycle. We find that when companies execute
two of these strategies well, they will be very successful.
The Mead Consulting Group has been
helping clients develop and execute Strategic Growth& Execution plans for
many years. Check out our website for descriptions of some client
success stories.
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